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The Privacy Commissioner for Personal Data, Hong Kong (“PCPD”) Wins the “Most Breastfeed-caring Corporate” Award in the “2017 My Favourite Lactation Room Contest” organised by the Hong Kong Breastfeeding Mothers’ Association

The PCPD supports natural parenting, and has established a breastfeeding friendly workplace since 2016 to provide an appropriate and friendly environment for its breastfeeding employees so as to support their choices to continue breastfeeding when returning to work after delivery.

The breastfeeding friendly facilities in the PCPD office.

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Register today to enjoy the Buy One Get One Free offer exclusively for DPOC members!
(Offer ends 14 August 2017)

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PCPD's New Publication《注意! 這是我的個人資料私隱》 (Watch out! This is my personal data privacy) and "Personal Data (Privacy) Law in Hong Kong - A Practical Guide on Compliance

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Professional Workshop on Privacy Management Programme ("PMP") (6 September 2017)

The results of a recent incident of the massive data breach by a government department revealed that it is of paramount importance for organisations to adopt holistic and encompassing PMP that ensure robust privacy policies and procedures are in place.

This course will highlight the key features of “Privacy Management Programme – A Best Practice Guide”. Participants will be able to understand the baseline fundamentals and components of a PMP and how to maintain and improve it on an ongoing basis. 

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Think Privacy! Be Smart Online


View the PCPD's educational videos and play the quiz game!

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Elderly Corner


Be a Smart Elderly! Take control of your personal data, and beware not to fall into the privacy traps!

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The recording of telephone conversations

The Enquiry

If telephone conversation between the hotline staff of government departments and members of the public will be recorded, how should the departments do to comply with the requirements of the Personal Data (Privacy) Ordinance (the Ordinance)?

PCPD's comment

According to Data Protection Principle 1 of the Ordinance, a data user shall collect personal data in a lawful and fair manner. In general, when a call is connected, a recorded message can be played to inform the caller that the subsequent conversation may be recorded and state the purpose of recording. Privacy policies and practices in relation to the use, processing, retention and security of the personal data so collected have to be made. Moreover, if a department gathers telephone records to monitor the service of its staff, it shall formulate policy on telephone monitoring and ensure that its staff has been made known of the policy.

Extended Reading:
Privacy Guidelines: Monitoring and Personal Data Privacy at Work

Reference

Q: You found a list of professionals’ contact information on a public register on the Internet. Can you call these professionals to promote your organisation’s latest products?

A. Yes
B. No

The correct answer is B. One’s personal data can be obtained from the public domain shall not be taken to mean that he/she has given blanket consent for the use his personal data for whatever purposes. Data provider’s original purpose of making the personal data available in the public domain should be considered. The restrictions, if any, imposed by the data providers on further uses and the reasonable expectation of personal data privacy of the data subjects must be observed. 

Q: When should you provide a Personal Information Collection Statement (PICS) to your customers when they do online shopping?

A. After they have placed the order
B. Before they provide their personal data for transaction
C. After the customer has received the goods

The correct answer is B. Your organisation must provide the individuals with online PICS before collecting personal data through the Internet. PICS should be displayed in a clear and conspicuous manner (e.g. accessible on the same web page or through a well described link). It should be easy to read and understand, and its content must be consistent with any printed version distributed offline.

Q: Which of the following is a correct approach if personal data will be collected through mobile apps?

A. Provide only the declaration for data accessing right and no need to provide PICS
B. Provide a hyperlink to an organisation’s existing website privacy policy statement (PPS)
C. Ensure the PICS and PPS are specific for the individual mobile apps

The correct answer is C. Your organisation must clearly display its PPS to its customers before they install the app. The declaration for data accessing rights of the app cannot substitute the PICS and PPS. The PPS should address consumers’ right and obligations, describe what information is collected, for that purposes it is used and with whom it is shared.

Extended Reading:
Guidance on Preparing Personal Information Collection Statement and Privacy Policy Statement

Secure Socket Layer (SSL)

Make good use of SSL to protect online information.

Online Assessment Tool – Retail

Start testing your knowledge on how the industry should protect personal data.

Data Breach Notification

An online page with relevant guidance notes and functions for submitting data breach notification to the PCPD.

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For enquiry, please contact us.
Address: 12/F, Sunlight Tower, 248 Queen's Road East, Wan Chai, Hong Kong            Tel: (852) 2877 7171

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