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Reaching Out to the Community － Privacy Commissioner Interviewed by Commercial Radio’s “Saturday Forum” to Share Her Office’s Areas of Work
Date: 17 August 2026
Reaching Out to the Community － Privacy Commissioner Interviewed by Commercial Radio’s “Saturday Forum” to Share Her Office’s Areas of Work
The Privacy Commissioner for Personal Data (Privacy Commissioner), Ms Ada CHUNG Lai-ling, was interviewed by Commercial Radio’s “Saturday Forum” on 15 August, during which she outlined the key areas of work of her Office (PCPD) in the first half of this year.
During the interview, the Privacy Commissioner noted the PCPD received 2,990 complaints in the first half of this year, representing a 62% increase year-on-year. The increase was mainly attributable to the rapid development of artificial intelligence and the internet, which has enabled the large-scale collection, processing and use of data, leading to an increase in disputes arising from online activities. Among the complaints received, cases relating to information and communications technology accounted for the largest proportion. She reminded members of the public that personal data has become a valuable and tradeable commodity, urging them to think twice before providing their personal data.
In addition, the PCPD received 148 data breach notifications in the first half of the year, representing a 53% increase year-on-year. The Privacy Commissioner pointed out that some organisations mistakenly believed that they might adopt a lax attitude towards monitoring and managing their information systems by outsourcing the management of them to outside contractors. However, under the Personal Data (Privacy) Ordinance, organisations remain primarily responsible for protecting personal data, including continuously monitoring contractors’ performance, conducting security audits and overseeing system updates. She stressed that responsibility for data protection cannot be outsourced.
The Privacy Commissioner also noted that 144 doxxing-related complaints were received in the first half of the year, a substantial decrease of nearly 60% from the thousands of cases recorded when the anti-doxxing provisions first came into effect in 2021. The PCPD’s online patrols identified only three such cases during the same period, reflecting a drop of 99% and that malicious doxxing activities are under control.
During the interview, the Privacy Commissioner noted the PCPD received 2,990 complaints in the first half of this year, representing a 62% increase year-on-year. The increase was mainly attributable to the rapid development of artificial intelligence and the internet, which has enabled the large-scale collection, processing and use of data, leading to an increase in disputes arising from online activities. Among the complaints received, cases relating to information and communications technology accounted for the largest proportion. She reminded members of the public that personal data has become a valuable and tradeable commodity, urging them to think twice before providing their personal data.
In addition, the PCPD received 148 data breach notifications in the first half of the year, representing a 53% increase year-on-year. The Privacy Commissioner pointed out that some organisations mistakenly believed that they might adopt a lax attitude towards monitoring and managing their information systems by outsourcing the management of them to outside contractors. However, under the Personal Data (Privacy) Ordinance, organisations remain primarily responsible for protecting personal data, including continuously monitoring contractors’ performance, conducting security audits and overseeing system updates. She stressed that responsibility for data protection cannot be outsourced.
The Privacy Commissioner also noted that 144 doxxing-related complaints were received in the first half of the year, a substantial decrease of nearly 60% from the thousands of cases recorded when the anti-doxxing provisions first came into effect in 2021. The PCPD’s online patrols identified only three such cases during the same period, reflecting a drop of 99% and that malicious doxxing activities are under control.
The Privacy Commissioner, Ms Ada CHUNG Lai-ling (middle), was interviewed by Commercial Radio’s “Saturday Forum”.