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What's New - Reaching Out to the Community – Privacy Commissioner Interviewed by the Media on Scams which Involve Impersonating an Electrical Appliance Retailer
Date: 22 May 2026
The Privacy Commissioner, Ms Ada CHUNG Lai-ling (left), was interviewed by Now News’ “News Magazine”.
The Privacy Commissioner, Ms Ada CHUNG Lai-ling, was interviewed by Now News’ “News Magazine”.
Reaching Out to the Community – Privacy Commissioner Interviewed by the Media on Scams which Involve Impersonating an Electrical Appliance Retailer
The Privacy Commissioner for Personal Data (Privacy Commissioner), Ms Ada CHUNG Lai-ling, was interviewed by Now News’ “News Magazine” on 22 May to explain scam cases which involve calls from fraudsters impersonating staff of an electrical appliance retailer.
The Privacy Commissioner stated that, over the past few months, her Office (PCPD) received 24 complaints and seven enquiries, all of which involved fraudsters posing as staff of an electrical appliance retailer and contacting customers by phone. The callers falsely claimed that compensation or replacement of defective products could be arranged, but requested the customers to make payment upfront, resulting in financial losses in some cases. She reminded members of the public to be vigilant against suspicious calls, to verify the identities of callers and refrain from disclosing further personal data or making transfer payments hastily.
In addition, the Privacy Commissioner explained the findings of the compliance checks conducted by the PCPD regarding the impact of organisations’ use of artificial intelligence (AI) on personal data privacy. She noted that the findings indicate organisations are becoming more prudent in their adoption of AI, alongside a heightened awareness of personal data privacy protection. She was also pleased to see that more organisations had formulated data breach incident response plans, and that more organisations are providing AI-related training to their staff.
The Assistant Privacy Commissioner (Complaints and Criminal Investigation), Ms Rebecca HO Kan-yeuk, was also interviewed by RTHK News’ “Hong Kong Today” on 22 May to remind members of the public to guard against scams involving the impersonation of electrical appliance retailers.
Click here to listen to the interview by RTHK News’ “Hong Kong Today” (54:04-59:40). (Chinese only)
The Privacy Commissioner stated that, over the past few months, her Office (PCPD) received 24 complaints and seven enquiries, all of which involved fraudsters posing as staff of an electrical appliance retailer and contacting customers by phone. The callers falsely claimed that compensation or replacement of defective products could be arranged, but requested the customers to make payment upfront, resulting in financial losses in some cases. She reminded members of the public to be vigilant against suspicious calls, to verify the identities of callers and refrain from disclosing further personal data or making transfer payments hastily.
In addition, the Privacy Commissioner explained the findings of the compliance checks conducted by the PCPD regarding the impact of organisations’ use of artificial intelligence (AI) on personal data privacy. She noted that the findings indicate organisations are becoming more prudent in their adoption of AI, alongside a heightened awareness of personal data privacy protection. She was also pleased to see that more organisations had formulated data breach incident response plans, and that more organisations are providing AI-related training to their staff.
The Assistant Privacy Commissioner (Complaints and Criminal Investigation), Ms Rebecca HO Kan-yeuk, was also interviewed by RTHK News’ “Hong Kong Today” on 22 May to remind members of the public to guard against scams involving the impersonation of electrical appliance retailers.
Click here to listen to the interview by RTHK News’ “Hong Kong Today” (54:04-59:40). (Chinese only)
The Privacy Commissioner, Ms Ada CHUNG Lai-ling (left), was interviewed by Now News’ “News Magazine”.
The Privacy Commissioner, Ms Ada CHUNG Lai-ling, was interviewed by Now News’ “News Magazine”.