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What's New - Reaching Out to the Community － Privacy Commissioner Interviewed by Commercial Radio’s “Saturday Forum” to Report on Her Office’s Work in 2025
Date: 23 February 2026
Reaching Out to the Community － Privacy Commissioner Interviewed by Commercial Radio’s “Saturday Forum” to Report on Her Office’s Work in 2025
The Privacy Commissioner for Personal Data (Privacy Commissioner), Ms Ada CHUNG Lai-ling, was interviewed by Commercial Radio’s “Saturday Forum” on 21 February, where she discussed her Office (PCPD)’s work in 2025.
During the interview, the Privacy Commissioner noted that about 30% of last year’s data breach incidents were caused by hacking, while around 60% resulted from human error, including employees sending emails to wrong recipients or clicking on phishing links. She said that the PCPD has been organising seminars for organisations across various sectors, and has also set up the “Data Security Hotline” and thematic website to raise the awareness of organisations on data security. She added that the PCPD receives an average of around 15 complaints and 50 to 60 enquiries each day, reflecting the public’s concern on protecting personal data privacy. She reminded members of the public that if they inadvertently disclose their personal data to an unknown caller, they should consider changing online bank account passwords and stay alert to possible email scams or other fraudulent activities.
Regarding parents’ enthusiasm for sharing photos of their children on social media platforms, the Privacy Commissioner cautioned that once images or videos are uploaded online, they may not be completely removable. She advised parents to consult their children before sharing any such photos and to make good use of the privacy settings of social media platforms, so as to restrict access to their families and friends.
During the interview, the Privacy Commissioner noted that about 30% of last year’s data breach incidents were caused by hacking, while around 60% resulted from human error, including employees sending emails to wrong recipients or clicking on phishing links. She said that the PCPD has been organising seminars for organisations across various sectors, and has also set up the “Data Security Hotline” and thematic website to raise the awareness of organisations on data security. She added that the PCPD receives an average of around 15 complaints and 50 to 60 enquiries each day, reflecting the public’s concern on protecting personal data privacy. She reminded members of the public that if they inadvertently disclose their personal data to an unknown caller, they should consider changing online bank account passwords and stay alert to possible email scams or other fraudulent activities.
Regarding parents’ enthusiasm for sharing photos of their children on social media platforms, the Privacy Commissioner cautioned that once images or videos are uploaded online, they may not be completely removable. She advised parents to consult their children before sharing any such photos and to make good use of the privacy settings of social media platforms, so as to restrict access to their families and friends.
The Privacy Commissioner, Ms Ada CHUNG Lai-ling (middle), was interviewed by the hosts of Commercial Radio’s “Saturday Forum”, Ms May CHAN Suk-mei, GBS, JP (right) and Ms Crystal CHEUNG Sau-wan (left).