The Privacy Commissioner for Personal Data (Privacy Commissioner), Ms Ada CHUNG Lai-ling, met with representatives of The Hong Kong Federation of Insurers (HKFI) on 2 September 2021. The Privacy Commissioner was briefed on the background and scope of the Insurance Fraud Prevention Claims Database (IFPCD) established by the HKFI, together with the measures taken for protecting personal data privacy in relation to the IFPCD.
The Privacy Commissioner was pleased to note that in the course of implementing the IFPCD, the HKFI had put in place a robust Personal Data Privacy Management Programme. Besides, while the IFPCD involves the use of artificial intelligence to assess the risks of insurance fraud, it has adopted "privacy by design".
The Privacy Commissioner welcomes continuous exchanges with the HKFI with a view to strengthening the protection of customers’ privacy in relation to personal data in the insurance industry.