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Media Statements

Media Statement - Privacy Commissioner's Office Issues 10 Tips for Users of AI Chatbots

Date: 13 September 2023

Privacy Commissioner's Office Issues
10 Tips for Users of AI Chatbots

The Office of the Privacy Commissioner for Personal Data (PCPD) noted that according to a local survey, nearly 80% of youngsters in Hong Kong have used generative artificial intelligence (AI) tools such as ChatGPT. In response to the rising popularity of the use of AI chatbots powered by generative AI, the PCPD today published a leaflet entitled “10 TIPS for Users of AI Chatbots”, which aims to help users protect their personal data privacy and provide tips on the safe use of AI chatbots.
The Privacy Commissioner for Personal Data, Ms Ada CHUNG Lai-ling, said, “As AI chatbots become more prevalent in our daily lives, it is crucial that users know how to safeguard their own personal data privacy in the use of these tools.  We therefore offer 10 tips to users so that they know how to protect their own personal data privacy while enjoying the benefits brought by the new technology.”
Specifically, the 10 Tips cover the following areas:
(a)       Before registration or use
Tip 1:  Read the Privacy Policy, the Terms of Use and other relevant data handling policies
Tip 2:  Beware of fake Apps and phishing websites posing as known AI chatbots
Tip 3:  Adjust the settings to opt-out of sharing chat history (if applicable)
(b)       When interacting with AI chatbots
Tip 4:  Refrain from sharing your own personal data and others’ personal data
Tip 5:  If necessary, submit a correction or removal request
Tip 6:  Guard against cybersecurity threats
Tip 7:  Delete outdated conversations from chat history
(c)       Safe and Responsible Use of AI Chatbots
Tip 8:  Be cautious about using the information provided by AI chatbots
Tip 9:  Refrain from sharing confidential information and files
Tip 10: Teachers / parents should provide guidance to students when they are interacting with AI chatbots
For further details of each tip, please click here to download the leaflet.

The Privacy Commissioner, Ms Ada CHUNG Lai-ling, provided 10 tips for members of the public on using AI Chatbots.

“10 TIPS for Users of AI Chatbots”