Case Notes

A Bank, without notifying the complainant, made credit checks on him on monthly basis even though the complainant had not made any default in rep... <more>

Enquiry: A financial institution enquired about the application of the grandfathering provision under the directing marketing rules of the Ordina... <more>

The appeal related to whether an enforcement notice should be served despite the fact that the company had taken remedial action to remedy the co... <more>

The appeal related to whether the subject data access request involved the complainant’s personal data.... <more>

The appeal related to whether non-provision of the data would render the complainant’s case not a “complaint” under section 37 of the Ordin... <more>

This page only provides Chinese version temporarily... <more>

This page only provides Chinese version temporarily... <more>

A theme park collected the full date of birth from individuals applying for an annual pass.... <more>

Excessive collection of locker users’ Hong Kong Identity Card numbers for security purposes by a public sports centre... <more>

A Bank should ensure the consumer credit data it provided to credit reference agency was accurate... <more>

An insurance company should not grant indiscriminative access rights to policy-related data to former insurance agents of insurance customers... <more>

This page only provides Chinese version temporarily... <more>