Case Notes

An online shop should not disclose a customer’s personal data to another customer for product exchange without consent... <more>

A vendor should not compulsorily require customers to join its membership programme for registration of product maintenance and repair, and shoul... <more>

This page only provides Chinese version temporarily... <more>

Whether the use of an employee’s personal mobile phone number in work amounts to a breach of DPP3... <more>

The Complainant was dissatisfied that the CRA had failed to ensure the accuracy of the data received from the bank... <more>

Dissatisfied with the bank's response on data access request (AAB Appeal No. 10 of 2013)... <more>

A Bank, without notifying the complainant, made credit checks on him on monthly basis even though the complainant had not made any default in rep... <more>

Enquiry: A financial institution enquired about the application of the grandfathering provision under the directing marketing rules of the Ordina... <more>

The appeal related to whether an enforcement notice should be served despite the fact that the company had taken remedial action to remedy the co... <more>

The appeal related to whether the subject data access request involved the complainant’s personal data.... <more>

The appeal related to whether non-provision of the data would render the complainant’s case not a “complaint” under section 37 of the Ordin... <more>

This page only provides Chinese version temporarily... <more>