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Case Notes
Case Notes
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--Year--
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Category
--Category--
Appeal case
Complaint case
Compliance case
Enquiry case
By Provisions/DPPs/COPs/Guidelines
--By Provisions/DPPs/COPs/Guidelines--
Proper Handling of Data Correction Request by Data Users
Part 9A of the Ordinance
DPP1 - Purpose and manner of collection of personal data
DPP2 - Accuracy and duration of retention of personal data
DPP3 - Use of personal data
DPP4 - Security of personal data
DPP5 - Information to be generally available
DPP6 - Access to personal data
Code of Practice on Consumer Credit Data
Code of Practice on Human Resource Management
Code of Practice on the Identity Card Number & Other Personal Identifiers
exemptions
Privacy Guidelines: Monitoring and Personal Data Privacy at Work
provisions on direct marketing
Proper Handling of Data Access Request and Charging of Data Access Request Fee by Data Users
N/A
Section 2 of the Ordinance – definition of “personal data”
Section 37 of the Ordinance
Section 38 of the Ordinance
Section 64 - disclosing personal data
Section 39 of the Ordinance
Section 26 – erasure of personal data
By Topic/Subject Matter
--By Topic/Subject Matter--
Biometrics data
Blind-ad
Complaint Handling Policy
Consumer credit data
Customer data
Data Access Request Fee
Debt collection
E-mail
Education
Election
Employment
Hong Kong Identity Card number / Hong Kong Identity Card copy
Human resources
Installation of CCTV
Internet
Jurisdiction of Personal Data (Privacy) Ordinance
Jurisdiction of the Administrative Appeals Board
Marketing
Media
Medical data
Monitoring
N/A
Personal Information Collection Statement (PICS)
Public Domain
Public register
Section 64 – disclosing personal data obtained without consent from data users
Social services
Spamming
Transfer of data outside Hong Kong
keyword:
Case No.:2025C06
New!
This case note related to DPP6 – Access to personal data
... <more>
Areas of Concern:
DPP6
,
Section 28(3)
Case No.:2025C05
New!
This case note related to DPP1 - Purpose and manner of collection of personal data
... <more>
Areas of Concern:
DPP1
Case No.:2025C04
New!
This case note related to DPP4 - Security of personal data
... <more>
Areas of Concern:
DPP4
Case No.:2025C03
A data access request made by a customer to a dental clinic
... <more>
Areas of Concern:
DPP6
Case No.:2025C02
A bank mistakenly treated a customer’s request to change the office address as a change of correspondence address
... <more>
Areas of Concern:
DPP2
Case No.:2025C01
A property management company posted a notice containing a tenant’s personal data on the door of his residence
... <more>
Areas of Concern:
DPP3
Case No.:2024C09
Insurance company imposed excessive fee on a customer’s data access request
... <more>
Areas of Concern:
DPP6
,
Section 28(3)
Case No.:2024C08
A social service organisation mistakenly delivered letters to someone other than the addressee
... <more>
Areas of Concern:
DPP4
Case No.:2024C07
Collection and Disclosure of the Personal Data of Lucky Draw Participants
... <more>
Areas of Concern:
DPP1
,
DPP4
,
Identity Card
Case No.:2024C06
A bedding products company mandated online shoppers to consent to the use of personal data for direct marketing purposes
... <more>
Areas of Concern:
DPP1
Case No.:2024C05
A government department posted a letter to an applicant’s obsolete address
... <more>
Areas of Concern:
DPP2
Case No.:2024C04
A financial institution collected excessive personal data from outsourced staff without providing personal information collection statement and r
... <more>
Areas of Concern:
DPP1
,
DPP2
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