PCPD - PCPD 2007-2008 Annual Report

Publications and Videos

Annual Report

Compliance Actions

Enquiries Received 2007-2008

A total of 12,557 enquiry cases were handled in 2007-2008 (a 13% decrease compared with the previous year). On average, 49 enquiry cases were handled each working day.

1

Annual Complaint Caseload

[Annual Complaint Caseload]

[image]

2

Nature of Enquiry Cases

15% Code of Practice on Human Resource Management

4% Workplace Surveillance

1% Biometrics

2% Code of Practice on Consumer Credit Data

4% Direct Marketing

4% Code of Practice on the Identity Card Number and other Personal Identifiers

8% Data Access Request

3% Debt Collection

2% Internet Related

57% Others

3

Means by Which Enquiries Were Made

[Means by Which Enquiries Were Made]

The majority of the enquiry cases (about 90%) were made via the PCPD hotline at 2827 2827.

[Previous Page][Table of Contents][Next Page]

End of Page

[Annual Report] [Code of Practice/ Guideline & Explanatory Booklet] [Consultation Document/ Report] [Newsletter] [Guidance Note & Fact Sheet] [Leaflet & Form] [Opinion Survey] [Others] [Investigation Report / Inspection Report] [Information Book]

[About PCPD] [The Ordinance] [PCPD Activities] [Information Centre] [Personal Data Privacy Liberal Studies] [Privacy Zone for Youngsters]
[Publications & Videos] [Enquiries & Complaints] [Case Notes] [Contact Us] [Search] [Site Directory] [Graphical Version]
[Chinese Version]