Proper Handling of Customers' Personal Data by Estate Agents

This handbook is jointly published by the PCPD and the Estate Agents Authority to assist estate agency practitioners to apply the provisions of the Personal Data (Privacy) Ordinance in their everyday work. Practitioners will know how to protect customers' personal data through real-life examples.

Recommended Procedures for IT Practitioners on Personal Data Handling

"Data Protection Principles in the Personal Data (Privacy) Ordinance - from the Privacy Commissioner's perspective"

This publication explains, in a systematic and in-depth manner, the ways in which the major provisions of the Personal Data (Privacy) Ordinance have been generally applied by the Privacy Commissioner for Personal Data.

The topics explored include fundamental concepts such as "personal data", "data user" and the meaning of "collect", as well as the "six data protection principles". Where available, references are made to the relevant case law, decisions by the Administrative Appeals Board, as well as views taken by the Privacy Commissioner in the handling of complaints and enquiry cases in discharge of his regulatory functions and powers. Click here to download the Order Form.