Listen and analyze Protect privacy rights

Message from Personal Data Officer

Being a Personal Data Officer in PCPD for many years, I have been serving the public whole-heartedly in the spirit of justice and fairness. My daily workload is very heavy. Some of the cases were so complicated that we had to analyze them carefully before reaching a conclusion. Indeed, we are inspired by the satisfaction derived from upholding the Ordinance and protecting the personal data privacy of the public.

I would like to illustrate it with an example. A complainant, whose company he worked for many years was on the verge of closure, made a data access request ("DAR") to his employer for his past performance appraisal and promotion records ("the Requested Data") so as to prepare for future job application. However, the employer rejected the DAR. After looking into the case, I found that there was no ground for the employer to refuse and he should comply with the DAR. The employer however refused to co-operate. The PCPD then carried out a full investigation and subsequently served the employer with an enforcement notice, asking the employer to provide the complainant with the Requested Data. The employer finally complied with the enforcement notice and provided the complainant with the personal data he rightfully requested.

When this was over, the complainant sent me a thank you card to express his gratitude for my perseverance in my work and high regards for the principles of justice and fairness upheld by the PCPD. It is good motivation for me whenever I look at the card now. I realize that my work is not just about upholding the Ordinance, but it also helps many other people. I have decided to do my utmost and strive for the best to carry out my duties in the PCPD, notwithstanding the heavy workload and challenges that I face everyday.

Maggie Lo
Personal Data Officer