Compliance Actions

Enquiries Received 2005-2006

A tot al of 14,156 enquiry cases were handled in 2005-2006 (a 4.8% reduction in comparison with the previous year). On average, 52 enquiry cases were handled per working day. The decline in number of enquiries, albeit minor in percentage, is believed to have been caused by the more diversified channels through which information can be obtained by enquirers, e.g. our newsletters and the providing of the new on-line information service in our website, to name but a few.

Annual Enquiry Caseload

Nature of Enquiry Cases

Means by Which Enquiries Were Made