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The Ordinance
The Ordinance (Full Text)

 

CHAPTER 486
PERSONAL DATA (PRIVACY) ORDINANCE

Part V - ACCESS TO AND CORRECTION OF PERSONAL DATA

20. Circumstances in which data user shall or may refuse to comply with data access request

(1)

A data user shall refuse to comply with a data access request-

(a)

if the data user is not supplied with such information as the data user may reasonably require-

  1. in order to satisfy the data user as to the identity of the requestor;
  2. where the requestor purports to be a relevant person, in order to satisfy the data user-
    (A) as to the identity of the individual in relation to whom the requestor purports to be such a person; and
    (B) that the requestor is such a person in relation to that individual;
(b)

subject to subsection (2), if the data user cannot comply with the request without disclosing personal data of which any other individual is the data subject unless the data user is satisfied that the other individual has consented to the disclosure of the data to the requestor; or

(c) in any other case, if compliance with the request is for the time being prohibited under this Ordinance.
(2)

Subsection (I )(b) shall not operate-

(a)

so that the reference in that subsection to personal data of which any other individual is the data subject includes a reference to information identifying that individual as the source of the personal data to which the data access request concerned relates unless that information names or otherwise explicitly identifies that individual;

(b)

so as to excuse a data user from complying with the data access request concerned to the extent that the request may be complied with without disclosing the identity of the other individual, whether by the omission of names, or other identifying particulars, or otherwise.

(3)

A data user may refuse to comply with a data access request if-

(a)

the request is not in writing in the Chinese or English language;

(b)

the data user is not supplied with such information as the data user may reasonably require to locate the personal data to which the request relates;

(c)

the request follows 2 or more similar requests made by-

  1. the individual who is the data subject in respect of the personal data to which the request relates;
  2. one or more relevant persons on behalf of that individual; or
  3. any combination of that individual and those relevant persons, and it is unreasonable in all the circumstances for the data user to comply with the request;
(d) subject to subsection (4), any other data user controls the use of the data in such a way as to prohibit the first-mentioned data user from complying (whether in whole or in part) with the request;
(e) the form in which the request shall be made has been specified under section 67 and the request is not made in that form; or
(f) in any other case, compliance with the request may for the time being be refused under this Ordinance, whether by virtue of an exemption under Part VIII or otherwise.

(4)

Subsection (3)(d) shall not operate so as to excuse a data user from complying with the data access request concerned-

(a)

in so far as the request relates to section 18(1)(a), to any extent;

(b)

in so far as the request relates to section 18(1)(b), to any extent that the data user can comply with the request without contravening the prohibition concerned.

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