PCO Office of the Privacy Commissioner for Personal Data, Hong Kong imagebanner image
Privacy Policy StatementSearchSite DirectoryText Only VersionChinese  
image
About PCPD
image
The Ordinance
image
Review of the Ordinance
image
PCPD Activities
image
Information Centreimage
Privacy Zone for Youngsters
image
Publications and Videos
image
Enquiries and Complaints
image
Case Notes
image
Contact Us
image
Search Case Notesimage
image

Case Notes
Complaint & Enquiry Cases

 

 

Notes on Complaint & Enquiry Cases related to DPP4 - security of personal data

Case No.: 1998125

A data user should not issue to any individual any card bearing the ID card number of that individual.

Q: In our office, we have issued a large quantity of staff cards, which bears on it the staff's ID card numbers.

(a) Is it in order for us to retain the old staff cards if the staff give his/her written consent to display his/her ID card number on the card?

(b) Can we take an administrative step to ask the staff to conceal their ID card number printed on the staff card, say, by covering it with a sticker?

(c) If (b) is positive, what is the responsibility of the department and our staff member under the Code? If the staff do not follow the advice to conceal his/her ID card number or do not maintain good condition of the sticker thereby leaving the ID card number exposed, who is accountable for the non-compliance with the Code?

A: (a) There is no provision for the requirements of paragraph 2.8 of the Code to be overridden with the consent of the staff members concerned. This is because the said paragraph is intended to give practical effect to data protection principle 4 ("DPP4") in Schedule 1 to the Ordinance the requirements of which may not themselves be so overridden.

(b) You ask whether you may request staff to cover the ID card numbers on existing staff cards with stickers. Paragraph 2.8 of the Code does not make specific provision with respect to measures to be taken in relation to existing cards bearing ID card numbers. However, DPP4 requires, in essence, that all reasonably practicable steps are to be taken to ensure security with respect to personal data. It seems to us that the use of stickers that are reasonably adhesive and render the ID card numbers illegible even with close examination should meet this requirement. However, as a matter of good practice you may nevertheless consider instituting a programme of replacing existing cards with the new ones not bearing the ID card numbers. The use of stickers could then be an interim measure pending completion of that replacement programme.

(c) So long as all reasonably practicable steps are taken to ensure the stickers are properly affixed to the cards, you would not be liable for the omissions or acts of individual staff members in relation to this matter. In order to meet this test you may consider assigning to certain staff members the duty of fixing the stickers on the cards. Card holders could be asked to hand their cards to the designated staff members according to a timetable for the fixing of the stickers. This should ensure that all existing cards have the stickers by 19 December 1998.


Back to top


  imageNotice/ Copyright 2001 Office of the Privacy Commissioner for Personal Data, Hong Kong. All rights reserved. Disclaimer