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Case Notes
Complaint & Enquiry Cases

 

 

Notes on Complaint & Enquiry Cases related to DPP4 - security of personal data

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Case No.: 1998132

Whether disclosure of results of Teaching Evaluation to students is a contravention of the Ordinance.

Case No.: 1998125

A data user should not issue to any individual any card bearing the ID card number of that individual.

Case No.: 1998106

Whether display on a notice board of the surname and part of the ID card number of an individual is in contravention of the Ordinance.

Case No.: 1997004

Collection of personal data

Case No.: 1997005

Employee resignation notice containing excessive data

Case No.: ar9798-10

Security of personal data used in debt collection

Case No.: 1997014

Collection and security of personal data collected by building managers

Case No.: 1997015

Liability of a principal

Case No.: 1997016

Disclosure of clients' personal data by insurance agent

Case No.: 1997018

Disclosure of sensitive information by a law firm

Case No.: 2001003

Loss of documents when subscribing to a mobile phone service

Case No.: 2001005

Wrongful transmission of subscribers' personal data by fax - DPP4

Case No.: 2002006

Sending documents through a third party

Case No.: 2002007

Service of trial bundle by a solicitor's firm

Case No.: 2002008

Identity card number as default password

Case No.: 1998001

Reading out of unsolicited data of a data subject contained in her letter

Case No.: 2003005

Randomly assigned instead of fixed reset password preferred when reactivating a lockout account

Case No.: 2003006

Prevention of unauthorized or accidental access to password protected customers' personal data

Case No.: 2003007

Personal data collected through outdoor marketing campaigns

Case No.: 1997020

Definition of 'data user'

Case No.: 2004005

Sending information through fax

Case No.: 2003011

Collection of ID card number of visitor by security guard

Case No.: 2005009

Handling of customers' personal data by marketing staff

Case No.: 2005011

Whether the telecommunications company had taken all practicable steps to protect personal data of customers using its online billing system.

Case No.: 2005016

An e-mail is not personal data of a person simply because the name of that person is on the list of recipients

Case No.: 2005018

Inadequate verification procedure to protect customers' personal data against unauthorized access

Case No.: 2007001

Complainant's duty to establish a valid complaint

Case No.: 2007007

Non-compliance with data access request by a university

Case No.: 2006010

Online data leakage of personal data of policyholder of an insurance company

Case No.: 2008005

Whether an e-mail address is personal data.

Case No.: 2009003

A messenger of a law firm requested a receptionist to sign on a copy of a letter addressing to the complainant as acknowledgement of receipt thereby disclosing the complainant's personal data.

Case No.: 2007021

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Case No.: 2009101

What are the appropriate steps to be taken by a data user in data loss or leakage incidents

Case No.: 2009009

Whether the preventive measures taken by a telecommunications company were adequate to ensure that the customers' personal data are protected against unauthorized or accidental access

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