Notes on Complaint & Enquiry Cases related to Marketing

Case No.: 1997101	Whether promotion of service through disclosure of information contained in VIP card is a breach of the Ordinance.
Case No.: 1998118	Whether to make use of a telemarketing company to call previous customers for further business is in breach of the Personal Data (Privacy) Ordinance.
Case No.: 1998123	Use of data obtained from Land Registry for direct marketing purpose.
Case No.: 1997006	Direct marketing by telephone
Case No.: 1997007	Opportunity to 'opt-out' from direct marketing
Case No.: 1997017	Request to 'opt-out' from direct marketing
Case No.: 2001106	Whether a government department may send publicity materials on behalf of another subvented organization.
Case No.: 2001102	Whether a telecommunication services provider could retain ex-customers' personal data for marketing purpose.
Case No.: 2001101	Whether investment newsletters amount to direct marketing materials.
Case No.: 2000111	Whether a direct-selling company can obtain from its distributors the personal data of customers for processing refund requests.
Case No.: 2001001	Non-compliance with an enforcement notice ­­ - Section 64(7)
Case No.: 2001002	Use of customers' data in 'Joint Promotion Programme'
Case No.: 2003003	Transfer of customers' personal data
Case No.: 2003007	Personal data collected through outdoor marketing campaigns
Case No.: 2004007	Using "de-duplication process" by a lettershop
Case No.: 2004008	Telecom company passed customer's data to a debt collection agent for debt recovery
Case No.: 2005104	The use of bulk telephone numbers on list for making cold-calls and for replaying recorded telephone messages for direct marketing.
Case No.: 2005008	Use of customers' data for promotion program
Case No.: 2005009	Handling of customers' personal data by marketing staff
Case No.: 2005014	A financial institution fined for breaching Personal Data (Privacy) Ordinance
Case No.: 2006005	A telecommunications company fined for breaching Personal Data (Privacy) Ordinance
Case No.: 2006006	Telecommunications company fined for breaching Personal Data (Privacy) Ordinance
Case No.: 2006011	A magazine marketing company fined for breaching PD(P)O
Case No.: 2009012	An insurance company made cold calls to the complainant whose name and office telephone number were obtained from the website of the telephone directory of the Hong Kong Government